This is a true account of my personal experience, shared to alert other traders to the potential risks associated with the Capital.com group and its account managers.

Since mid-February, an increasing number of investors have encountered unusual issues. The link to my trading account became invalid, preventing me from logging in or accessing my account. To my knowledge, dozens of investors have experienced similar problems, with the total amount of funds involved reaching tens of millions in value.

The account managers generally followed a similar approach. They first established contact through social media platforms, presenting themselves as senior financial executives with affluent lifestyles and using photos stolen from online influencers to build trust. After gaining investors' confidence, they encouraged them to participate in forex trading through Capital.com.

When investors' available funds became insufficient, these account managers persuaded them to borrow money from family members, friends, or banks in order to continue making deposits. They also encouraged investors to trade on Capital.com using borrowed funds, without fully disclosing the additional deposit requirements and obligations associated with such financing. Multiple account managers appeared to work together, using emotional manipulation and coordinated tactics to persuade investors to open accounts and make deposits.

After some investors reported the matter to the police in late February, these account managers collectively disappeared and stopped responding to clients' messages. Despite these developments, Capital.com did not issue any official notifications by email or other communication channels to inform customers that the account links had become invalid or to warn them about potential issues involving the relevant business representatives.

It was only after I submitted complaints to financial regulators and pursued various channels to protect my rights that I learned the individual who had introduced himself as a senior executive was, in fact, an account manager associated with Capital.com.