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FXTRADING.com: Very Poor Execution of Deposits and Withdrawals and Customer Support
Basheer Ab
Yemen
Nov 11, 2024

Amount --

Replied
CONTENT The worst trading broker I have ever dealt with. The crypto deposits which shall be instant as stated in their website take hours. Their website states support team is available 24/5, while you cannot find them outside Australian working hours. Called their number listed in their website 20 times and all I got is "number XXX is unavailable" and the first trader I deal with that mixes up internal transfers where the funds disappear from one account and don't show up in the other account until you wait for hours for their team to check!!!!Moreover, your deposits don't show up in their transactions history until it is deposited, so you can't now if it is processing, rejected or else until you receive an email hours or sometimes days after!!!!and you can't even get an account statement imported in excel, you actually have to request that from their support team!!!overall, very unreliable broker and very very poor customer support services!
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Risk Warning

FX trading is of high risk and may not be suitable for all investors. Leverage will create additional risks and loss. Before trading, please carefully consider your investment objectives, experience level and risk tolerance. You may lose part or all of your initial investment; do not invest money that you cannot afford. Educate yourself about the risks associated with FX trading. If you have any questions, please consult an independent financial or tax advisor. Any data and information are provided "as is" and only for information purpose, not for trading or recommendations. Past performance does not predict future results.

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