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ICM.com

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5.8
(36 Reviews)

Founded: 2009 Min Deposit: 200 USD

Headquarters: England, United Kingdom Max Lev: 1 : 200

Risk Level I

ICM has applied to cancel its authorization from the FCA; The Securities Commission Malaysia (SC) issued a warning against ICM.com.

Score
Business Scope
7.8
Trading Cost
5.7
Trading Platforms
5.6
Support
5.5
Licence Status

get an FCA license

FCA 520965
Voluntary Renunciation
Contact
+44 2076349770
support@icmcapital.co.uk
https://www.icmcapital.co.uk/
CFD Products
Multiple Trading Instruments
Multiple Base Currencies Support
Strict Regulation
Multilingual Support
Deposit/withdrawal Problems
Islamic Account
Low Commission
Tight Spread
Not for US Customers
Md Arif Hossain
Dec 07, 2022 Philippines
In my opinion, ICM Capital is very ordinary due to its high spreads, limited account types, no additional services, slow customer service response, etc.
Mohammad Aziz Uddin Chowdhury
Dec 02, 2022 United Kingdom
The account opening is so complex, there are some stupid questions after filling in the information. This is too annoying, the company can simplify the process in the future, I suggest. Otherwise, it may lose some potential customers.
Mario Vega
Nov 11, 2022 Thailand
My standard account lost 600 dollars after six months trading in ICMT. The slippage was high but withdrawal is a bit slow, which takes 2-3 days. And spreads are low, but interest rates are a bit high. Dont even have the chance to trade with these guys.
Sayed Mohamed Shehab
Oct 20, 2022 Kuwait
ICM Capital's spread is much lower than other brokers and support is excellent. Fast response, good customer service, fast support and good trading conditions. That's why I choose it.
Inder
Nov 15, 2022 Nigeria
I joined ICM two months ago. I really like their fast customer service, they respond quickly to my requests and inquiries. It is rare today. I also like the free market analysis that are regularly published on their website. So far, I have a nice trading experience.
Broker News Account & Cost Deposit & Withdrawal Company & Service Related Complaints Reviews

Broker News

ICM.com Applies to Cancel its FCA License May 19, 2024
The exact reasons for the application have not been disclosed.
ICM.com Strengthens MENA Presence with Expansion into Qatar Nov 03, 2021
ICM.com, a UK headquartered FCA regulated online Forex, commodity and CFD broker, announced that it has strengthened its presence in the Middle Eastern and North African (MENA) region with the latest expansion into Qatar.
ICM Capital Stops Offering Services for Retail Clients in Chinese Mainland Sep 16, 2021
ICM Capital, a UK-based online Forex, commodity and CFD trading firm, has decided to cease offering services to retail customers in the Chinese mainland market, as it is making some adjustments to the customer services in the region, to align with the compliance requirements.

Deposit and Withdrawal

5.7

Score

slow deposit/withdrawal processing

Features

Deposit/withdrawal Problems

See more
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Company and Service

8.0

Very Good

responsive support & deposit/withdrawal problems

Features

Quick Response
Multilingual Support
Profile
Headquarters Address
House Street Broad New 1NH EC2M London, St Broad New 35 United Kingdom
Founded 2009
Broker Type
ECN
Time Zone GMT
Credit Profile No information
Trading Platforms
Contact
No Data
Others
Website Language
Arabic,  Chinese(Simplified),  Chinese(Traditional),  English,  German,  Portuguese,  Spanish,  Thai
Customer Service By
Phone,  Email,  Live Chat,  Facebook,  Twitter,  LinkedIn,  Youtube
Supported Language
Arabic,  Chinese(Simplified),  Chinese(Traditional),  English,  German,  Portuguese,  Spanish,  Thai

Related Complaints

Q&A Complaints

Is ICM.com legit? I want to know if scalping allowed?

Joy
Qatar
May 16, 2022
ANSWER ICM.com, under the domain of https://www.icmcapital.co.uk/ is owned and operated by ICM Capital Limited (UK), a regulated broker by Financial Conduct Authority (FCA) bearing License No. 520965, effective from Nov 08, 2010.As for the question you asked, we recommend that you ask the official customer services directly for a more accurate answer. For more detials of this broker, please check our full ICM.com review.
See more

Does ICM Capital offer Islamic account?

NDRS G
Mauritius
Feb 10, 2022
ANSWER ICM.com, under the domain of https://www.icmcapital.co.uk/ is owned and operated by ICM Capital Limited (UK), a regulated broker by Financial Conduct Authority (FCA) bearing License No. 520965, effective from Nov 08, 2010. As for the question you asked, we recommend that you ask the customer services directly for a more accurate answer. For more trading details about this broker, please check our full ICM.com review.
See more

Overall Score

5.8
36 Reviews

Cost 5.7

Platforms 5.6

Deposit & Withdrawal 5.7

Customer Support 5.5

Indicates the average level of Brokers

Keywords for selection
Deposit/Withdrawal Problems Low Spreads Responsive Customer Support Slippage Problems High Spreads

36 Reviews Clear filter

Sort by
Mohammad Michaelides
Dominica
After opening an account with ICM.com, I found the platform quite limited—few instruments and a clunky interface. Support was slow to respond, and I felt ignored.
Nov 18, 2025
Reply
Todd
1-3 years ICM Direct Account Malta
They promised quick withdrawals, but I had to send my documents three times. Still waiting for my money.
Oct 31, 2025
Reply
Mike Thomsen
0-6 months ICM Direct Account Malaysia
OVERALL GOOD EXPERIENCE AND TRUSTED COMPANY
Sep 17, 2025
Reply
James Rayman
7-12 months ICM Direct Account Tunisia
I am very satisfied with my experience at ICM Capital. Their trading platform is user-friendly and easy to navigate, even for beginners. I also appreciate their responsive customer service, which is always ready to help.The market analysis tools they offer are incredibly helpful in making trading decisions. Additionally, the quick order execution and competitive spreads make trading much more enjoyable.Overall, ICM Capital is a great choice for traders looking to grow their portfolio. I would definitely recommend it to my friends!
Jul 29, 2025
Reply
Zheng Yu
0-6 months South Africa
I would give them half start rating, I've been waiting for my account to be verified for 3days now, as I write this review is the 4th day. When I live chat them they tell me it will be verified in 24hr but it's false. I was willing to trade with them till now
Nov 15, 2024
Reply
Timur
0-6 months Rockville
My standard account lost 600 dollars after six months trading in ICMT. The slippage was high but withdrawal is a bit slow, which takes 2-3 days. And spreads are low, but interest rates are a bit high. Dont even have the chance to trade with these guys.
Oct 24, 2023
Reply
eisa almasry
7-12 months Indonesia
I have been trading with ICM Capital for more than half a year. The problem I currently encounter is that the cost of deposit and withdrawal is too high, the handling fee is about 40 US dollars. The login in the customer area is slow, and sometimes it freezes and cannot be connected. I hope ICM Capital teams will continue to optimize.
Oct 19, 2023
Reply
Jiunn Sajjad
Spain
This is the platform of the century. I foot dragged when afriend was introducing me to this broker. Today, I remainever grateful to him Thank you this broker.
Sep 18, 2023
Reply
Thekla rai
7-12 months ICM Zero Account Qatar
Having appealed for 2 days, I still couldn’t unfreeze my fund. The customer service didn’t reply to me. Stay away from the scam platform.
Sep 06, 2023
Reply
Marios Sistek
0-6 months ICM Zero Account Tunisia
I join the negative reviews about ICM.com. Charts are manipulated here, so you just drain the deposit. Hairpins, gaps and requotes are par for the course. Even when you set a stop, it either does not work at all, or it works with wild slippage. ICM.com will not let you make money, I know that for sure!
Sep 04, 2023
Reply

1-10 of 36 comments

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Risk Warning:

FX trading is of high risk and may not be suitable for all investors. Leverage will create additional risks and loss. Before trading, please carefully consider your investment objectives, experience level and risk tolerance. You may lose part or all of your initial investment; do not invest money that you cannot afford. Educate yourself about the risks associated with FX trading. If you have any questions, please consult an independent financial or tax advisor. Any data and information are provided "as is" and only for information purpose, not for trading or recommendations. Past performance does not predict future results.

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