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FXCM

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8.0
(174 Reviews)

Founded: 1999 Min Deposit: 50 USD

Headquarters: England, United Kingdom Max Lev: 1 : 400

Risk Warning (1) 2026-03-05
Warned by the Malaysia SC for carrying on unlicensed activities.
Score
Business Scope
8.2
Trading Cost
7.5
Trading Platforms
7.3
Support
7.1
Licence Status

operate with both strict & offshore licenses

FCA 217689
ASIC 309763
CySEC 392/20
Authorised
Authorised
Authorised
Contact
+44 2073984050
info@fxcmmarkets.com
Good Reputation
Multilingual Support
Good Customer Service
Fast Order Execution
Market Execution
Multi-regulation
Strict Regulation
Multiple Trading Instruments
Islamic Account
Low Minimum Deposit

Deposit and Withdrawal

7.4

良い

fast deposit

Features

Fast Deposit
Low Minimum Deposit

See more
See more

Company and Service

7.6

良い

Multi-language and many branch offices

Features

Multilingual Support
Quick Response
Good Reputation
Profile
Headquarters Address
20 Gresham Street, 4th Floor, London EC2V 7JE, United Kingdom
Founded 1999
Broker Type
MM/DD
Time Zone GMT
Credit Profile No information
Trading Platforms
MT4
Mac,  Windows,  iOS,  Android,  Webtrader
Contact
データなし
Others
Website Language
Arabic,  Chinese(Simplified),  Chinese(Traditional),  Dutch,  English,  French,  Greek,  Hebrew,  Indonesian,  Italian,  Malay,  Portuguese,  Spanish,  Tagalog,  Vietnamese
Customer Service By
Phone,  Email,  Live Chat,  Facebook,  Twitter,  Youtube,  SMS message,  RSS Feed
Supported Language
Arabic,  Chinese(Simplified),  Chinese(Traditional),  Dutch,  English,  French,  Greek,  Hebrew,  Indonesian,  Italian,  Malay,  Portuguese,  Spanish,  Tagalog,  Vietnamese

Related Complaints

Q&A Complaints
Overview

FXCM (Forex Capital Markets) is a global online provider of foreign exchange (FX) trading, CFD trading and related services. Founded in 1999, the company’s mission is to give traders around the world access to the world’s largest and most liquid financial markets, supported by innovative trading tools, real‑time charts and mobile execution. FXCM serves retail and professional clients with a focus on delivering a comprehensive online trading experience.

 

Operating Philosophy
FXCM operates with a client‑centric philosophy, striving to build a brokerage environment that supports traders at every stage. By combining advanced trading technology, competitive pricing and responsive service, the company aims to make market participation both efficient and accessible for a wide range of users globally.

 

Vision
FXCM’s vision is to be a trusted global broker that continuously enhances its technology and service offerings so traders can navigate financial markets with confidence. With a strong emphasis on innovation and client support, the company seeks to deliver long‑term value and growth opportunities for its users.

 

Services
FXCM provides access to forex currency pairs and a variety of CFD instruments including indices, commodities, precious metals and other markets. Clients benefit from mobile trading, one‑click order execution and tools that support both discretionary and strategic trading approaches. The company also offers educational resources and proprietary data to help enhance market understanding.

 

Regulation & Licensing
FXCM is regulated by multiple respected financial authorities around the world, including the UK Financial Conduct Authority (FCA), the Australian Securities and Investments Commission (ASIC) and the Financial Sector Conduct Authority (FSCA) in South Africa, reflecting its commitment to compliance and operational standards.

Why Choose FXCM
Clients may choose FXCM for its long industry track record, broad global presence and comprehensive suite of trading tools. With multiple platform options, transparent order execution and dedicated support, FXCM aims to offer a versatile trading ecosystem suitable for both beginner and experienced traders.

Overall Score

8.0
174 Reviews

Cost 7.5

Platforms 7.3

Deposit & Withdrawal 7.4

Customer Support 7.1

Indicates the average level of Brokers

Keywords for selection
Low Spreads Low Swap Fee Deposit/Withdrawal Problems Fast Execution Do Not Recommend Recommend Reliable & Reputable Satisified Unstable Server Connection Good/Professional Customer Support

174 Reviews Clear filter

Brenda Sue
7-12 months Hungary
They closed my account without warning after I made profits. No explanation, no refund, nothing.
2025-11-03
Reply
Bruna Helena Canellas
0-6 months Standard Account Bulgaria
Bad customer service very slow
2025-10-17
Reply
Matthew Drozd
7-12 months Standard Account Dominica
FXCM are a untrustworthy broker. The connection and execution is terrible, I have been stopped out of trades prematurely numerous times with no compensation offered by FXCM. Auto updates on the MT4/Meta quotes platform cut me from three swing trades only yesterday, after a call to FXCM they tell me this sort of error happens occassionaly!! Unbelievable. If this is the case where is my bloody compensation! Customer service is dreadful and the audit form investigation team is automated. Greedy and unstable broker.
2025-08-28
Reply
Emmanuel Ellis
7-12 months Georgia
The trading platform/website is globally great but what's standing out is the amazing customer service and support through the chat.It's easy and suick to speak to an agent and every time they solve the issues and do their best to accomodate me asap.Really appreciated and I will probably stick to FXCM for a while.
2025-05-26
Reply
Vladyslav Abu El-Ezz
Over 3 years United Kingdom
After 15 years of trading with FXCM, they suddenly closed my account without giving a reason, It coincided with a successful trade
2025-01-17
Reply
Miryeong Granville
0-6 months Kuwait
I received the best assistance and great help to take me though setting up and verify MyFXCM New Account and i am excited to start my new journey trading on this platform! Thank you to the moon Mr Feras Eid! I appreciate your help god bless
2024-12-27
Reply
Mavendo Ninjago
0-6 months Malaysia
I lost my money and now when I try to login they said abnormal account. The Support Team is slow, usually unresponsive.
2024-11-08
Reply
Oleg Mishyn
1-3 years Malta
If someone asks me what is the best trading platform in the world my answer would be FXCM's standard and micro platforms!
2024-10-31
Reply
karma
Over 3 years Australia
Good platform, fast requote and withdrawal.
2024-10-12
Reply
Mich K
1-3 years Bahamas
You're nuts. The more you know about a broker the better it is. Then you won't lose any money. The FXCM review taught me a lot.
2024-09-24
Reply

1-10 of 174 comments

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