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Dukascopy

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6.5
(154 Reviews)

Founded: 1998 Min Deposit: 1000 USD

Headquarters: Switzerland Max Lev: 1 : 200

Score
Business Scope
8.5
Trading Cost
6.1
Trading Platforms
6.2
Support
6.2
Licence Status

Strict regulation

FINMA
Japan FSA
FKTK 40003344762
Authorised
Authorised
Authorised
Contact
+41 227994844
support@dukascopy.com
Good Reputation
Multilingual Support
Fast Order Execution
Bank License
Strict Regulation
100+ Trading Instruments
Multiple Trading Instruments
Low Swap Rate
Ethan Marchetti
Jan 11, 2023 Finland
I recently started practicing CFD trading on my practice account on Duka and admittedly its going very well. I find the staff to be quite helpful too, even though Im a novice knowing little about CFDs .
Jafar Calley
Jan 17, 2023 Haiti
It is been great pleasure for me working with Duka. it is an regulated broker. The funds are highly secured. It allow all kind of trading strategy like hedging, scalping, news trading etc. Tight variable spreads, high leverage, fast exaction systems. As far as I know, they also provide negative balance protection and swap free account. I have accounts on its JForex platfrom. It is as friendly used as MT platforms. Pleasant trading experience!
Ahmed Aziz
Nov 29, 2022 Latvia
Terrible service. Haven't got any responses for more than a week, even though I've sent an email to their official mailing address.
Janin
Feb 23, 2023 Netherlands
I have traded on Dukascopy for almost 3 years. No questions so far. I think Dukascopy is the best broker in terms of fees. It is clear and transparent.It is an honest broker. Plus, they always respond and resolve issues quickly and politely.

Deposit and Withdrawal

6.2

Average

Many payment methods but with high transfer fee

Features

High Withdrawal Fee

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Company and Service

6.5

Average

Reputational but with high demand for retail traders

Features

Good Reputation
Long-established
Multilingual Support
Profile
Headquarters Address
Route de Pré-Bois 20 ICC, Entrance H 1215 Geneva 15 Switzerland
Founded 1998
Broker Type
ECN
Time Zone GMT+2
Credit Profile No information
Trading Platforms
MT4
Windows,  iOS,  Android
Contact
No Data
Others
Website Language
Arabic,  Chinese,  Czech,  English,  French,  German,  Italian,  Japanese,  Polish,  Portuguese,  Russian,  Slovak,  Spanish
Customer Service By
Email,  Live Chat,  CallBack,  Fax,  Facebook,  Twitter,  Youtube,  Weibo
Supported Language
Arabic,  Chinese,  Czech,  English,  French,  German,  Italian,  Japanese,  Polish,  Portuguese,  Russian,  Slovak,  Spanish

Related Complaints

Q&A Complaints
Overview

Dukascopy Bank is a Swiss innovative online bank based in Geneva, Switzerland, providing Internet based and mobile trading services (with focus on foreign exchange, bullion, CFD and binaries), banking and other financial services through proprietary technological solutions.

The company has been founded on 2 November 2004 in Geneva by Andre and Veronika Duka, Swiss nationals who still own 99% of the company.

Dukascopy Bank is regulated by the Swiss Financial Market Supervisory Authority FINMA both as a bank and a securities firm.

Dukascopy Bank fully owns Dukascopy Europe IBS AS, European licensed brokerage company based in Riga and Dukascopy Japan, a Type-1 licensed broker located in Tokyo. In addition to its Geneva Headquarters, Dukascopy Bank has offices in Riga and Hong Kong. Currently, Dukascopy Group employs over 300 staff.

Dukascopy Group mainly provides online and mobile trading services through the SWFX - Swiss FX Marketplace, the Dukascopy's ECN proprietary technological solution and registered trademark.

The SWFX provides online and mobile Forex, precious metals and CFD trading facilities.

Currently, the SWFX is connected through FIX API to over 20 major banks offering a unique pool of ECN spot forex liquidity available for traders, banks, hedge funds and other institutions. This allows Dukascopy Bank to offer its clients unrivalled order execution and price feed quality in addition to very low spreads.

The SWFX automatically executes orders of market participants on a Straight Through Processing basis. In this ECN environment, both buy-side and sell-side participants interact on an equal footing. Dukascopy Bank has no dealing desk and makes no requote, all trades are executed automatically on its ECN, whatever their size.

The Dukascopy trading platform (JForex) provides an array of tools for risk management and control over the order execution. Clients may trade billions of dollars in a secure "one-click" trading environment. Support is provided on a 24/5 basis. In case of need, clients may pass orders over the phone.

In addition to trading on Forex, precious metals and CFD (on various underlyings), Dukascopy Bank provides a trading platform for binary options on stocks and Forex.

Dukascopy Bank offers extremely competitive conditions for currency exchange on current accounts, provides e-banking facilities, credit cards and an increasing range of banking products.

Dukascopy Bank provides a wide range of free financial information and other attractive resources through its website, Dukascopy TV online television, Freeserv products and its active online Dukascopy community counting over 130'000 members.

The members of Dukascopy Community may exchange in several languages on trading experiences, market views, trading strategies, may win prizes in various contests and freely communicate through advanced and secure chat and video conference systems developed and supported by Dukascopy Bank.

The statutory auditor reports to the General Meeting of Shareholders on the results of their audit of the Financial Statements and proposed appropriation of available earnings.

The banking auditor verifies that Dukascopy Bank complies with the Swiss laws and other applicable regulation on an individual basis and group level. They report their conclusions and observations directly to FINMA.

Internal auditors execute a multi-annual audit plan agreed with the Board of Directors, and report their conclusions and recommendations to the Board. Internal auditors verify the adequacy of the company's organisation, internal control system and its compliance with applicable laws and regulation.

Overall Score

6.5
154 Reviews

Cost 6.1

Platforms 6.2

Deposit & Withdrawal 6.2

Customer Support 6.2

Indicates the average level of Brokers

Keywords for selection
Bad/Unprofessional Customer Support Non-Responsive Customer Support Complicated Registration Process Regulated & Licensed Responsive Customer Support Fast Execution Satisified Good/Professional Customer Support Stable Server Connection Low Swap Fee Worst/Cheated

154 Reviews Clear filter

Glen
0-6 months Forex ECN Account New Caledonia
Their fees are much higher than they claim. Between commissions and swaps, you barely make any profit.
Nov 04, 2025
Reply
Rico
7-12 months Forex ECN Account Indonesia
The trading software has so many useful features and is compatible with any type of trader, weather you are a scalper, an intra-day or a swing trader the platform has every timeframe you can use even seconds!!! And lets not forget about the indicators, they are limitless! Overall, this is the best trading software I have ever used in my 2 Years of trading.
Oct 20, 2025
Reply
Joshua Faris
7-12 months Forex ECN Account Guyana
Dukascopy is great, especially in their Jforex platform, which has many features and is user-friendly. Overall I like their features beginner traders can easily adapt to the environment.
Sep 01, 2025
Reply
ZM
Over 3 years Forex ECN Account Indonesia
wonderful backtesting platform, its completly free
Jun 23, 2025
Reply
saman
7-12 months Kenya
This is one of the best trading platforms out there. Strongly recommend.
May 27, 2025
Reply
Heinrich
7-12 months India
A very great software that provides free seconds charts for free just need some final touches but although a great software
May 23, 2025
Reply
Andre Diamante
7-12 months Libya
awesome platform. lot of diversity in markets and instruments. great UI. good spreads in forex. fast execution. good list of indicators. good economic calendar. highly stable. very easy to use. very enjoyable experience
Jan 17, 2025
Reply
france Paul
0-6 months Balitmore
I wish you can add the future index parameter to the Demo account.It would be very helpful.
Dec 27, 2024
Reply
Juan Condel
7-12 months Germany
IG is an amazing tool for trade, for sure is much better than Metatrade.
Nov 21, 2024
Reply
Coronad
1-3 years Panama
I like it. If you really understand the forex liquidity (liquidity providers vs consummers, MM vs MP, decentralized and centralized), you will see that they create an extreme huge marketplace. Their MP partners should be very satisfied.
Nov 21, 2024
Reply

1-10 of 154 comments

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