How can I get in touch with staff in customer services?

https://www.chartchampions.online/home/

ChartChampions is an unlicensed broker even though it states offers that look too good to be true.

ChartChampions claims to be globally licensed and regulated but presents no further details on its regulatory status, a distinct characteristic of unlicensed brokers, as legit brokers always present their accreditation and licenses in a prominent position. Besides, this broker tries and implies their legitimacy by mentioning the Australian Securities and Investments Commission (ASIC) on "about" page. However, our search for this broker in ASIC's registry did not yield any results. In addition, the Financial Conduct Authority (FCA) has issued a warning against ChartChampions, believing it might be providing financial products or services in the UK without authorization. You can check the full warning from here.

Regarding your question, we would suggest not to trade with ChartChampions. Because it is an unregulated broker although they provide users with many ways to contact, such as live chat, WhatsApp, and Email address. Letting this broker hold and control you funds or trading with them is very risky, as there are no safeguards in place to prevent fraud or theft. Therefore, we would recommend staying away from such unlicensed brokers as ChartChampions and trade with fully regulated brokers.