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PGM Delays Payment of USD 5,931.62 in IB Commissions
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chakradev
2026-08-21
Broker Terkait:
PGM
Regulator:
Klaim: Pemulihan Dana
Jumlah: $5,931.62
Progres: Dibalas
chakradev Keluhan Diajukan Kembali
2026-11-03
We have received the user's supplementary complaint as follows:
 
Australian official ABN history identifies GOLDEN LAYOUT PLUS PTY LTD from 20 October 2026, previously PRIMETIME GLOBAL MARKETS PTY LTD, with the same ABN 63 168 655 089 and ACN 168 655 089: https://abr.business.gov.au/AbnHistory/View?id=63168655089。The ASIC free company summary also lists the old and new names under ACN 168655089 and currently shows Registered. This does not prove solvency or, by itself, identify the company liable for this IB commission.
 
Please associate the new and former names with the original complaint and ask PGM to identify the responsible contractual entity, the applicable IB terms and the itemised commission/wallet/withdrawal reconciliation, including any specific deductions and the payment position. Please link the company-notice image already emailed from this address to the existing file.
 
This request does not allege that a name change alone proves fraud, asset transfers or formal insolvency, and is not a new victim or a new loss claim.
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BrokersView BrokersView meninggalkan balasan
2026-08-27

Dear user,
We have received your complaint and conveyed to PGM. If any response, we will immediately inform you.
Best Regards
BrokersView Team
service@brokersview.com

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chakradev Mengajukan Keluhan
2026-08-21

I am a PGM agent, CRM Agent ID: 79189. In August 2026, I requested a withdrawal of $5,931.62, which was normal IB agent commission generated in August 2026. As of now, PGM has not processed the withdrawal, nor provided a clear basis for review, responsible party, or payment date.

PGM's previous official announcement clearly stated that new account openings, new deposits, normal independent trading, normal trading profits, and normal trading commissions generated after 00:00 on July 29, 2026, are all processed according to normal business procedures and are not affected by special audits of historical accounts. This withdrawal pertains to normal agent commissions generated in August 2026, and is not historical account funds prior to July 29.

I have sent two emails to PGM and left a message through the official website contact form. Customer service only stated that it had been forwarded to the relevant department, and there has been no further response since.

My demands are as follows:

1. Please have PGM pay the $5,931.62 I have already requested to withdraw;

2. If the platform believes there is a dispute regarding any part of the commission, please specify the account, amount, contractual basis, and evidence;

3. For undisputed commissions, please pay them first; the entire amount should not be frozen.

I can provide my agent backend, wallet balance, commission records, withdrawal records, platform announcements, and complete email correspondence as proof.

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